Privacy Policy
Meon Valley Logs ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, https://www.meonvalleylogs.co.uk and shop with us online.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website or provide your personal data.
1. Information We Collect
We collect various types of personal information when you visit our website or make a purchase. This information may include:
• Personal Identification Information: Name, email address, shipping address, billing address, phone number, and payment information.
• Account Information: If you create an account, we will collect your username, password, and account preferences.
• Transaction Information: Details about the products you purchase, including quantities, shipping preferences, and payment method.
• Technical Data: IP address, browser type, device type, operating system, referring URLs, and other information related to your device and usage of the website.
• Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience on our site and track user behaviour for analytics purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To process your orders and transactions.
• To provide customer support and respond to your enquiries.
• To send order confirmations, shipping notifications, and other essential information.
• To improve our website, products, and services based on your feedback and usage data.
• To comply with legal obligations and enforce our terms and conditions.
• To send promotional emails or marketing materials (if you opt-in to receive them).
3. Sharing Your Information
We may share your personal data in the following circumstances:
• With Service Providers: We may share your information with trusted third-party service providers who assist with payment processing, shipping, data analysis, and other business functions.
• For Legal Compliance: We may disclose your information if required by law or if we believe it’s necessary to protect our rights, the rights of others, or comply with a legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your information may be transferred to the new owner.
We do not sell or rent your personal information to third parties.
4. Security of Your Information
We use a variety of security measures to protect your personal information, including encryption, secure servers, and firewalls. However, no data transmission over the internet or storage system can be guaranteed 100% secure. We cannot ensure or warrant the absolute security of your data.
5. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights with regard to your personal information:
• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You may request that we correct or update any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain exceptions (e.g., when it is necessary for legal obligations or business purposes).
• Opt-out of Marketing: If you no longer wish to receive marketing communications from us, you can opt-out at any time by clicking the unsubscribe link in the email or contacting us directly.
• Data Portability: You may request a copy of your personal data in a structured, commonly used format for transfer to another company.
To exercise any of these rights, please contact us at info@meonvalleylogs.co.uk
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, analyse traffic, and personalise your experience.
You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website and your shopping experience.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our website and online store are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact Meon Valley Logs by email: info@meonvalleylogs.co.uk